Having served as an intern first, then a direct care provider as well as one who operated an AFL (Alternative Family Living) home, I’ve had the unique privilege of experiencing firsthand the integrity, compassion, and excellence that define What Matters Most. This organization does more than offer services—they build relationships that prioritize the dignity, safety, and well-being of each participant.

What I appreciate most is their intentionality in hiring individuals who don’t just do the work—they live the mission. Every interaction reflects a deep commitment to person-centered care. The team doesn’t feel like staff—they feel like family, consistently creating environments of trust, belonging, and genuine support.

It’s a joy to remain part of a mission that truly honors what matters most: the people we are so fortunate to serve.

I have had continuing experience working directly with What Matters Most this past year.  As a consultant, I work directly with the management staff along with all the employees.  My first impression was the professionalism and desire they have to make sure the right employees are in place to provide the utmost care to their clients.  Many companies simply run as a business.  What Matters Most runs at the level of personally taking each case to heart and making sure every client is given the best care.  To have an organization that strives to provide the best care for their client base and desire to provide the most for their employees to do the job is a hard combination.  What Matters Most is full circle and has achieved this balance.

To know that our son is safe and is living his best life.

What Matters Most is not a service provider to us. They are our partner in supporting and encouraging our son's growth and helping him live life to his fullest potential.

They are proactive, involved, caring, invested, responsive, and an integral part of our son's success living in his own apartment. We couldn't do it without them.

What Matters Most has provided our son and entire family with exemplary support. At every turn and challenge, What Matters Most has given us the response, concern, care and positive attitude needed to help our son move forward and continue to be all that he can be. We are so grateful for the What Matters Most community!

I’m so happy we found "What Matter Most" agency! The agency has provided much needed support, information, and activities for our family. The overall experience has been wonderful from the leadership to the staffing. I wish we had known earlier about "What Matter Most"

What Matters Most has been a lifesaver for us!  We wanted to find an agency who would support us with Kyle, and WMM is the answer. When I met Greg, I was very adamant about what we wanted in an agency. I was bringing my own team to support Kyle, and I wanted the agency to agree to hire the team. Greg said absolutely! From that point on, I knew we had found not only a great agency, but an extension of our family!

WMM not only offers training to their staff, they also offer opportunities to receive bonuses in many ways. They offer a High 5 program that involves staff peers, and family to speak up when staff have gone above and beyond. They offer special gatherings so staff and families can socialize together. They appreciate their staff and they show it! It is very important to our family that an agency supports and appreciates the staff!

Our Kyle is unique and needs lots of support! We know that we can count on WMM to be there in any way needed at any moment. We feel the love from Greg & Rebecca, and everyone at What Matters Most. This adventurous journey would be much more difficult without all of them!

My son has been with What Matters Most for approximately seven years.  It was the best decision we ever made, not just for him, but for us as a family.